Smokeland Buyer's Club
Introducing Smokeland Buyers Club with x3 the money to spend on our everyday low prices.
For every $1 spent, customers will receive 1 point. Once you accumulate 100 points, you’ll receive $3 in credit to use towards your next purchase. It's that easy!
But don't wait too long to use your rewards - points will expire after 6 months. We'll send you a reminder message when your rewards are about to expire, so you never miss out on your hard-earned credit.
Plus, as a Buyers Club member, you'll benefit from the value our buying power brings, and be the first to know about new products, special promotions, and exclusive offers. It's our way of saying thank you for your loyalty to Smokeland.
Join Smokeland's Buyers Club today and start earning points towards free credit on your favorite products!
How many points do I earn?
You will earn points based on dollars spent on our deliveries. For every $1 you spend, you will earn 1 point. This accrual does not include fees or taxes. We round points down, so if you spend $99.99, you will receive 99 points.
How do I use these points for credits?
Once you accumulate 100 points, you’ll receive $3 in credit to use towards your next purchase. It's that easy!
How do I sign up for Buyers’ Club?
After you have made a purchase you will be sent a text message to opt in. If you opt in you will be automatically enrolled into our loyalty program through your mobile phone number.
How long does it take to get my points?
When you make a purchase, your points and discounts will be updated within 5 hours.
How do I know how many points I have?
You can access your wallet anytime by clicking on the link sent via text after every order or by logging in here: https://lab.alpineiq.com/wallet/2258
Do my points expire?
Yes, if you have not made a purchase for 6 months, you will lose all your points. Our Buyer’s Club has one of the most generous points/dollars credit in the industry specifically to reward our best customers. Be sure to keep on coming back!
Do I still have to pay taxes for rewards?
Yes. Regulations on cannabis products require multiple taxes, some of which are based on the cost of the product and must be paid by the consumer and listed on the receipt.
My points seem incorrect, how can I resolve this?
We attach points to your member account through your phone number when you make an order. Please make sure that you are giving us the same phone number/ email you signed up with in order for your points to calculate correctly. If you still believe your points are wrong, please send us an email to customersupport@smoakland.com with your name, phone number on your member account and we will work to get your points resolved as quickly as possible.
